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User needs analysis for a regional cultural portal

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Municipality Yverdon-les-Bains


In order to design a new cultural portal for the region, the Yverdon cultural department needed to better understand the habits and needs of cultural actors and the population.

We conducted qualitative interviews with 10 cultural actors (theatre, museum, concert hall, artists, etc.) in order to better understand their communication habits with the public and their needs for interaction with other cultural actors in the region. On the public side we conducted a survey with 200 participants to better understand the uses and priorities of the population in relation to the cultural offer and the available information.


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Uservalue, Horst & Roland
Route de l'Otierdo 3
1754 Avry-sur-Matran  

+ 41 76 744 78 49
dorit.horst@uservalue.ch

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