User experience consulting agency in Switzerland, incl. web, software, mobile & digital usability, user tests & interviews, UX design & user interface (UI) quality.

We help design technology for intuitive, enjoyable, and safe experiences. 100% of our clients recommend us*

* Surveys since 2013

Uservalue is a usability and user experience (UX) consulting agency. We help design web & mobile services, enterprise applications and other industrial or consumer technology, based on evidence gathering about users, creative problem solving and in-depth knowledge of UX standards.

Design Research

We understand and analyse the true needs and behaviours of your users, to design products and services they want to use.

  • User, Stakeholder interviews

  • Ethnographic research

  • Surveys, Card sorting, Top tasks

  • Personas, Task analysis

User Tests

We observe and measure what your users really do, to identify your interface's pain points and improve its ease of use, desirability, quality and safety.

UX Audits & Trainings

We systematically validate your interface's usability and efficiency, and we train you to implement a human-centred design approach.

  • Usability reviews

  • Persuasion, Emotion, Trust reviews

  • UX Training

  • UX Certification training (UXQB®)

Interface Redesign

We produce deeply improved versions of your interfaces that reflect your users’ needs, and that are truly effective.

  • Information architecture

  • Wireframing, Prototyping

  • UX Workshops, Participatory design

  • Copywriting

Project Assistance

We support each step of your technology project to efficiently reach your objectives and transfer UX skills.

  • Requirements Document assistance

  • UX Project planning, Agile UX

  • UX Coaching for teams

  • Methodology for user studies

Manuals & Training Materials

We write simple, clear, and easy to understand materials to effectively support and train your users.

  • User manuals

  • Training material

  • User training delivery

  • eLearning


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A team of experienced ergonomists : 2.000+ hours of user tests, 100+ user interfaces optimized, 15+ years of experience.

Julien Roland Photo

Julien Roland

Usability Engineer

Consultant, Partner

Julien has 15+ years of experience in human-centred design, project assistance, change management and organizational consulting in information technology.

Dorit Horst Photo

Dorit Horst

Usability Specialist

Consultant, Partner

Dorit has been working for more than 12 years as a usability expert and user experience consultant for large clients and SMEs in Switzerland, France and Germany.

Marco Pedrotti Photo

Marco Pedrotti

PhD Usability

Eye Tracking Expert

Macro has been developing Eye Tracking methods for more than 6 years to better understand customers, which earned him several citations in top-tier scientific journals.


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